UC XPRESS
Pay for Capacity, Not Users
Shared channels mean your entire team — 10, 50, or 500 people — shares a pool of concurrent call lines. You only pay for the channels you need, not every user who might pick up a phone.
Shared Channel Model
UC XPRESS runs on a shared channel design. Create unlimited users and extensions — you only pay for simultaneous call capacity and SIP channels.
Per-User Licensing vs Shared Channels
See how the UC XPRESS shared-channel model compares to traditional per-user phone system pricing.
Per-User Licensing
UC XPRESS Shared Channels
Who It Suits
UC XPRESS is built for businesses that want a straightforward phone system without paying for every person on the payroll.
SMBs Going Cloud
Teams moving off a basic PBX to a modern cloud phone system without the per-user cost burden.
Call-Heavy Teams
Sites that need reliable calling, queues, and simple reporting without paying for unused licences.
Seasonal & Shift Teams
Growing teams that add users for peak periods without increasing licence count.
Hot-Desk Environments
Shared workspaces where staff rotate through desks and only consume channels when calling.
Multi-Site Businesses
Pool channels across locations to maximise efficiency and reduce wasted capacity.
Cost-Conscious Teams
Businesses that want enterprise-grade features at 30-50% lower cost than per-user models.
Powered by NetSapiens
UC XPRESS is built on the NetSapiens UCaaS platform — a proven, multi-tenant cloud communications engine purpose-built for service providers who need scalable, reliable infrastructure.
Key Features
Cloud PBX
IVR, hunt groups, simple queues, time schedules, and visual call flow builder
Softphone & Mobile
Desktop and mobile softphone app, optional desk phones, presence for the whole team
Numbers
New numbers, porting, 1300/1800 inbound, multi-carrier DID hosting
Reporting
Call volumes by day and team, queue wait time, user-level call history
Security
TLS and SRTP, role-based access, audit logs, geo-redundant hosting
Teams Integration
Click to call and presence sync, SIP and API hooks
Migration to UC XPRESS
Our proven migration process gets your team onto UC XPRESS with minimal disruption.
Discovery & Assessment
We analyse your current call volumes, peak usage patterns, existing numbers, and infrastructure to understand your requirements.
Channel Sizing
Based on your call data, we recommend the right number of concurrent channels — no guesswork, just data-driven capacity planning.
Configuration & Build
We configure your UC XPRESS tenancy including users, extensions, IVRs, hunt groups, queues, and call routing rules.
Number Porting
We manage the porting of your existing phone numbers with planned cutover windows to avoid business disruption.
User Training & Pilot
Key users are trained first and run a pilot period. We validate call quality, features, and workflows before full rollout.
Go-Live & Optimisation
Full cutover with PCONNECT support on standby. We monitor channel usage post-launch and adjust capacity as needed.
Discovery & Assessment
We analyse your current call volumes, peak usage patterns, existing numbers, and infrastructure to understand your requirements.
Channel Sizing
Based on your call data, we recommend the right number of concurrent channels — no guesswork, just data-driven capacity planning.
Configuration & Build
We configure your UC XPRESS tenancy including users, extensions, IVRs, hunt groups, queues, and call routing rules.
Number Porting
We manage the porting of your existing phone numbers with planned cutover windows to avoid business disruption.
User Training & Pilot
Key users are trained first and run a pilot period. We validate call quality, features, and workflows before full rollout.
Go-Live & Optimisation
Full cutover with PCONNECT support on standby. We monitor channel usage post-launch and adjust capacity as needed.
Frequently Asked Questions
Ready to Talk?
Tell us how many staff, how many sites, and roughly how busy your phones are. We will size the channels and get you live.