Can we keep our existing fax number?

Yes. In most cases we can port your existing fax number across.

Do recipients know we are using eFAX?

No. The fax arrives at their end as a normal fax.

Can multiple staff receive the same fax?

Yes. Shared fax numbers can deliver to multiple email addresses.

What file types can I send as a fax?

PDF, Word documents, and common image formats. The service converts them to fax format automatically.

Yes. Faxes are transmitted securely and delivered to your email over TLS. Unlike paper faxes sitting in a tray, digital faxes go directly to the intended recipient.

eFAX — Electronic Fax by Email | No Hardware, No Phone Line | PCONNECT

eFAX

Replace the fax machine with email. Send and receive faxes using your email client — no hardware, no dedicated phone line, and no paper.

Get in Touch 1300 049 211

Simple Setup

How It Works

Incoming faxes arrive in your email inbox as PDF attachments. Send faxes by attaching a document to an email. Your fax number stays the same — port an existing number or get a new one.

Receive faxes as PDF attachments in your inbox

Send faxes by emailing a document to a fax number

Port your existing fax number or choose a new one

No software to install — works with any email client

Industries

Who It Suits

Businesses that still receive faxes from customers, clients, or government agencies

Healthcare providers, legal firms, and financial services with fax obligations

Any organisation that wants to remove physical fax hardware and phone lines

Teams using a multifunction printer for faxing

Remote and hybrid teams who need fax access from anywhere

Value

Cost Savings

Switching to eFAX removes ongoing hardware and line costs that add up over time.

No fax machine purchase, maintenance, or consumables

No dedicated PSTN line rental

No paper, toner, or ink cartridges

Reduce electricity from always-on fax hardware

Free up desk and office space

Benefits

Why Switch

No Fax Machine

Remove hardware and the ongoing maintenance that comes with it

No Phone Line

Fax numbers are hosted digitally — no PSTN line required

Works Anywhere

Send and receive faxes from anywhere with email access

Searchable

Faxes arrive as PDFs — store, search, and share like any document

Reliable Delivery

No engaged signals, no paper jams, no missed faxes

Shared Fax Numbers

Multiple staff can access the same fax inbox

Why Switch

Physical Fax Machine vs eFAX

See what changes when you replace your fax machine and dedicated phone line with cloud-based eFAX.

Physical Fax Machine

Dedicated fax machine taking up desk space and requiring maintenance

Separate PSTN phone line with monthly rental costs

Paper, toner, and ink cartridges as ongoing consumables

Missed faxes from paper jams, busy signals, or empty paper trays

Faxes only accessible at the physical machine location

No searchability — faxes filed in paper folders or lost entirely

eFAX by Email

No hardware — faxes handled entirely through email

No phone line — fax number hosted digitally at zero line cost

No consumables — faxes arrive as PDFs, send from digital documents

Reliable delivery — no jams, no busy signals, no missed faxes

Access faxes anywhere — inbox works on desktop, laptop, and mobile

Searchable digital archive — every fax stored as a PDF in your email

FAQ

Frequently Asked Questions

Ready to Talk?

eFAX is available as an add-on to any PCONNECT voice or data service.

Get in Touch 1300 049 211